We endeavour to dispatch orders for book within 1-3 days of of receiving payment. We will notify you by email when your order has been dispatched. If customers have any special delivery needs, ie gifts, birthday presents etc, that need to be dispatched by certain dates, customers are encouraged to contact us by email in advance of making their order. Note: unforeseen factors can disrupt our delivery process and we therefore only guarantee that all products will be dispatched within 21 days of receiving payment for the order. If there is likely to be a delay, we will post a status update here.
All products and services are subject to availability and may be withdrawn at any time. If your order cannot be fulfilled you will be offered an alternative or given a full refund. In the unlikely event that your product is lost or damaged in transit please contact us in writing. In the case of non-delivery please wait 21 days from the date of your order in case it has been delayed. In the case of damaged goods please retain the product and contact us within 48 hours of receipt.